A focused professional development programme building academic and workplace communication capabilities — for professionals returning to study and those seeking to sharpen professional communication.
This programme at SMART is designed to provide learners with a thorough grounding in both the theoretical foundations and practical applications of Communication Skills Development. All content is developed and delivered by Masum Murtaza (FHEA, PGCHE, MCMI, CMBE) — an active researcher and practitioner with over fifteen years of UK higher education experience.
Delivered entirely online through the SMART learning portal at smart.masummurtaza.com/learn. Self-paced, free to enrol, and leads to a SMART Certificate of Completion on passing the 70% threshold assessment.
Sentence structure, paragraph development, academic tone and register, argumentation, and the conventions of scholarly writing.
Executive summaries, methodology sections, findings, conclusions and recommendations — structuring formal professional and academic reports.
Evaluating sources, identifying assumptions, constructing logical arguments, and engaging critically with academic literature.
Structuring oral presentations, using visual aids effectively, managing nerves, and engaging professional and academic audiences.
Email etiquette, digital professionalism, LinkedIn and academic networking, and communicating effectively in remote and hybrid environments.
APA, Harvard, and Chicago referencing styles, avoiding plagiarism, understanding academic integrity policies, and using reference management tools.
Free to enrol. Complete all modules, pass the final assessment at 70%, and receive your SMART Certificate of Completion.
Create Account & Enrol Log In to Portal Browse All Courses